Frequently Asked Questions

Where do you ship?
We offer Worldwide Shipping! Wherever you are, we will get it to you.

How long does shipping take?
Great question! It takes about 2-7 business days to create apparel products (t-shirts,hoodies etc.) and 2-5 business days for non-apparel (posters etc.) products. Then you should add shipping times on top of that. Other products typically arrive within 10-20 business days.

Shipping times vary based on the individual store and destination.Please email customer service at info@gowike.com immediately if you have any changes to make to your order. No changes can be made to the order once the package has been shipped.

How do I track my order?
If you want to check the delivery status of your order, you can find the most updated tracking information by visiting the Order History page.

If you have any other questions about the status of your order, you can contact our Customer Service team.

What type of payment methods do you accept?
We accept Paypal and all major Credit Cards (Visa, MasterCard, American Express).

How much does shipping cost?
FREE Worldwide Shipping on all orders of $75 or more! For orders less than $75, we strive to maintain low shipping costs.

The shipping price associated with each item is displayed at checkout. The cost varies depending on the size, weight and destination of your order. Since items may ship from multiple merchants, shipping costs are applied separately by item ordered.

Where do you ship from?
We are a global platform, connecting customers with merchants from across the world. Your order could ship from a variety of locations depending on the merchant.

What is the Gowike's return policy?
You may cancel or amend your order within 24 hours of purchase. We are committed to our customers and want you to be happy. We stand by our product and offer a 100% customer satisfaction guarantee. Just return the product to us undamaged and we will refund you. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive defective/damaged items please contact us at info@gowike.com

What is the Gowike Customer Guarantee?
We strive to provide our customer with the best customer service and support and the most convenient shopping experience online. 
Whether you are at home at work or on the go you can rest assured that your orders are handled securely and with the utmost care.
 
We love hearing from you and we would love to hear your feedback!

We pride ourselves with integrity. You as our customer are important to us. If you have any issues or have questions with your order, contact us, and we guarantee that we would get back to you with a solution.